My mom has been wearing her ring for several weeks now and loves it. When I saw her last, she said she couldn’t believe how much it sparkles (she actually felt that you had put something on the ring to increase the sparkle!). I wanted to thank you for your handling of this unfortunate event.
- James B, Vancouver.
Thank you so very much for your empathetic and patient handling of my lost jewellery. As you so well understood it was and has been a time of intense emotional stress and your patience and understanding were a huge help.
- Forwarded to Hennick & Co from Catherine’s adjuster.
There are no words to express my appreciation for your services. Reviewing the details of each missing piece was so emotionally difficult. Following that appointment, I knew I would use your services to replace some of the jewellery and most importantly replicate my Grandmas's opal and ruby ring. I am thrilled with the finished pieces and the entire process. Thank you from the bottom of my heart.
- Melissa D.
Thank you very much for assisting me in replacing my missing diamond. From the moment I noticed it missing – it was 5 days until I had a diamondback in my ring. I am so pleased that I was referred to you and thank you for exceeding my expectations.
- Ellen R.
WOW!!! I am wearing my ring and it looks awesome. You have exceeded my expectations. I appreciate how I was made to feel important even though my case would be considered a minor one most likely... There is much to be said for your customer service and satisfaction.